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IT'S SO EASY
TO BOOK!

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Call 0141 429 7070

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eCabcall online booking system

eCabcall Online booking platform

Glasgow Taxis will customise a web experience for your company that will allow you to manage your bookings online.

How eCabcall works

Customers, whether they’re members of the public or corporate clients, can register online by providing a few simple details. They then have access to a personal profile allowing them to manage multiple pick-up addresses and destinations. Customers can log in using any device whether it’s a personal computer, tablet or Smartphone, and handle their bookings with ease.

eCabcall Features

Click Here

QUICK BOOKING

for one-off bookings
(no registration required)

Click Here

LOGIN OR REGISTER

Register here
Registered Users, Cash or Account cutomers

Benefits for registered users

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You can make Cash and Account bookings. Your Account(s) can be set up in a variety ways and we’re here to help you find the best and most secure solution for you
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Order Numbers and Cost Centres can easily be accommodated and each booking generates its own unique Booking Reference Number
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You can access comprehensive historical Booking Reports, exportable in several formats, such as CSV, Excel and PDF, along with quick Keyword Search
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Multiple Favourite Bookings can be created with ease allowing fast booking entry
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You have complete control over your bookings with the ability to check the status of your bookings, receive multiple notifications, cancel or modify a booking before or during dispatch, and enter Booking Remarks to assist your driver
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eCabcall reads directly from our extensive database of thousands of Streets and Place Names with new ones easily added on request
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Live Tracking allows you to track the progress of your booking from when it’s allocated to a taxi, all the way to its destination
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Multiple email options are available such as, On Creation, On Pick Up, and On Completion. Simply send to any email when the booking is created. SMS can also be sent to each passenger to notify them of the taxis arrival
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Multiple Pick Ups and Destinations can be created with each passengers name and contact number included, enabling our Call Centre to contact each passenger individually. A main contact can also be included along with their name and contact number
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Multiple Vehicle types can be selected e.g. 6 or 5 seaters and Facility vehicles
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Call bookings are also available, allowing you to create and put a booking on hold to be activated at a time of your or the passengers choice. This is ideal for clients who may not have access to account details or who may be unsure when they will need their taxi
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We can also create a Quick Booking facility for your reception area; one click and a Docket Reference identifier is generated and the booking created

We’re more than happy to offer a free demonstration and training to you and your staff, at your office, or at Glasgow Taxis Base, just give us a call. We’re always at the end of the phone ready to help or email office@glasgowtaxis.co.uk

If you require any more information about eCabcall please email office@glasgowtaxis.co.uk or call our administration office on 0141 554 2222.

Account Activation for registered users of eCabcalll, please fill out our activation form below, alternatively email the details to office@glasgowtaxis.co.uk 

Glasgow Taxis App

Smartphone Apps

Track your taxi’s progress live on your Smartphone.The app also allows the customer to enter their full pickup and drop off address for a booking, including select special instructions and vehicle preference. Customers also have the ability to gain fare estimations and once booked and a vehicle dispatched, the taxi’s progress to their pickup point can be tracked LIVE on their Smartphone handset. There is also a number of automatic “on approach” notification options.

Even faster booking with “Favourite Locations”. Customers can also create a list of their “Favourite Locations” in the app which can further speed up the booking process. These “Favourite Locations” are reflected both in the app and in the customers online Web Booker account for when creating bookings via our website.

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Download Iphone App

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Download Android App

GTL account activation form












Phones

Cabcall Automated Phone Booking

(IVR) Interactive voice response Great for Hotels, Restaurants any Business

When a customer calls our main number 0141 429 7070, they are greeted with an automated welcome prompt. The system checks for the caller ID. If you’re a business you can have Table, Room or Docket numbers on your automated booking, this speeds up the booking process, no more waiting on the phone for your staff at busy times.

If the system identifies the customer, they are walked through a series of prompts to book a taxi for their preferred location and time.

If the system does not identify the customer, they are transferred to a live operator

IVR Features

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Ringbacks provide customers with the status of their booking and allows them to cancel an existing booking
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Support and customisation for high turnover customers such as hotels, receptions and restaurants
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Generates docket numbers for public venues and busy locations

Mobile Phone (IVR) Automated Booking System

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Reads back the customer’s pick-up address using text-to-speech
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Uses your booking history
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Register your favourite locations

If you require any more information about eCabcall please email office@glasgowtaxis.co.uk or call our administration office on 0141 554 2222.