CabCall Automated Booking Service (mobile or landlines)
Mobile Phone (IVR) Automated Booking System
Cabcall Mobile Phone Automatic booking system allowing you to automate the taxi booking process by hooking into our dispatch system.
How Cabcall’s IVR works
When a customer calls our main number 0141 429 7070, they are greeted with an automated welcome prompt. The system checks for the caller ID.
If the system identifies the customer, they are walked through a series of prompts to book a taxi for their preferred location and time.
If the system does not identify the customer, they are transferred to a live operator.
You can register your favourite locations to your mobile phone, Home, Work, Airport Etc.
Fill out the form below or our call centre will be happy to register them for you.
IVR Features
Reads back the customer’s pick-up address using text-to-speech
Recognises historic bookings made by each customer
Ringbacks provide customers with the status of their booking
Ringbacks allows the customer to cancel an existing booking.
Ringbacks sends a message to your driver, that your enquiring about their taxi.
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